Shipping policy

Thank you for shopping with us! We strive to get your order to you as quickly as possible.

Processing Time:

Orders are tipically processed and shipped within 3 to 5 business days. You will receive an email notification with a tracking number once your order has shipped.

Shipping Rates:

Shipping costs are calculated based on your location and the weight of your order. You will be able to view the shipping rate during checkout.

Worldwide Shipping:

We proudly offer worldwide shipping, so no matter where you are, you can enjoy our products!

Delays:

While we do everything we can to ensure timely delivery, we are not responsible for any delays caused by the shipping carrier or customs once the package is in transit. Shipping times may very based on your location, custom processing and other factors.

Tracking:

Each order will have its own unique tracking number, which will be provided to you once your order has shipped. You can use this tracking number to monitor the status of your package.

Lost and Damaged Packages:

We take great care in packaging and shipping your items, but if your order is lost or damaged during transit, please contact the carrier directly or reach out to us. We will assist you with any claims that need to be filed.

Custom & Import Taxes:

Please note that international orders may be subject to custom duties or taxes once they reach your country. These fees are the responsibility of the customer and are not included in the shipping cost.

SLOVENSKO:

Hvala, da nakupujete pri nas! Trudimo se, da bo vaše naročilo čim hitreje odpremljeno.

Čas obdelave naročila:

Naročilo običajno obdelamo in pošljemo v 3 do 5 delovnih dneh. Takoj, ko bo vaše naročilo odposlano, boste prejeli e-poštno obvestilo s številko sledenja.

Stroški pošiljanja:

Stroški pošiljanja so izračunani in odvisni od teže naročila. Na blagajni boste lahko videli končne stroške pošiljanja.

Zamude:

Čeprav se trudimo zagotoviti hitro dostavo, ne odgovarjamo za morebitne zamude, ki jih povzročijo prevozniki ko je paket v tranzitu. 

Sledenje:

Vsako naročilo ima svojo edinstveno številko za sledenje, ki vam jo bomo poslali, ko bo vaše naročilo odposlano. To številko lahko uporabljate za spremljanje statusa vaše pošiljke.

Izgubljeni in poškodovani paketi:

Veliko pozornosti namenjamo pakiranju in pošiljanju naših izdelkov, vendar če je vaše naročilo izgubljeno ali poškodovano med prevozom, se obrnite na prevoznika ali pa nas kontaktirajte. Pomagali vam bomo pri vložitvi zahtevka, če bo to potrebno.4